Refund Policy

SHORT COURSES REFUND POLICY

To cancel a booking, notice must be given by email to shortcourses@lcm.ac.uk

  • You have the right to cancel your course and receive a full refund (providing the course has not started) within 14 days of your booking.
  • If you wish to withdraw after the official cancellation period, consideration may be given where exceptional circumstances exist. Participants may be asked to provide supporting evidence e.g. a medical certificate
  • After the statutory 14 day cancellation period there is no automatic right to cancel and there will be no refund of fees
  • If we are unable to run classes, we will reschedule or use a different delivery method such as online learning. For students who are unable to access the alternative provision, a refund for the undelivered classes will be offered.
  • A £25 administration fee may be charged for any refunds made outside of the statutory obligations

 

 

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