Coronavirus Update

By Leeds College of Music

Updated Posted

The latest information and updates from Leeds College of Music (LCoM) about coronavirus (Covid-19) will be posted on this page.

LCoM is following all advice from the World Health Organisation (WHO), the NHS and Public Health England (PHE) to keep our community safe. The risk to the UK is moderate and current evidence is that most healthy people who contract the virus experience mild symptoms.

Leeds College of Music buildings are closed until further notice.

We are not currently accepting initial enquiries by telephone, please use our Contact Us form to send an email and we will get back to you.

If you are unsure who to contact, please email hello@lcm.ac.uk.

Skip to specific info for students, staff and visitors.

Is LCoM Open?

Our buildings will remain closed until further notice.

The situation will be reviewed on an ongoing basis, and we will continue to update this page as things develop.

What is coronavirus?

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases. The current novel coronavirus COVID-19 was first detected in Wuhan, China, in December 2019. Cases have now been confirmed in other parts of the world and Public Health England has assessed the current risk to the public as moderate.

What precautions is LCoM taking to prevent the spread of infection?

We have implemented a range of preventative measures based on official advice.

Communications have been sent reminding everyone to wash their hands regularly (including before and after playing pianos) and avoid touching their eyes and mouth; paper towels have been supplied in all bathrooms and extra cleaning is taking place with a particular focus on practice rooms and pianos.

We always sanitise mouth pieces for loan instruments and we have increased the frequency of this. We are cleaning piano keys every hour and have increased the sanitisation frequency of microphones.

Since this information was published we have taken to decision to close all Leeds College of Music buildings until at least Monday 20 April 2020.

What precautions should I take to prevent the spread of infection?

The World Health Organisation (WHO) suggests good practice to avoid the spread of infection includes:

  • Washing your hands thoroughly using soap and water or an alcohol based hand rub. This should be done for 20 seconds at regular intervals.
  • Covering your mouth and nose when you sneeze or cough and where possible with a tissue or your sleeve. Remember to wash your hands as soon as possible afterwards. Dispose of the tissue immediately.
  • Avoiding sharing food, drink and utensils.
  • Thoroughly cooking meat and eggs and avoiding raw or undercooked animal products.
  • Regularly cleaning surfaces with disinfectant or anti-bacterial cleanser
  • Avoiding close contact with anyone with cold or flu-like symptoms.

Health

Should I stay at home if I have been in contact with coronavirus?

It depends on the circumstances. There is no need to panic if you believe you may have come into contact with the coronavirus or been in close contact with someone with a confirmed case of coronavirus. If you are displaying any of the symptoms, you should call NHS 111 or use the NHS 111 online coronavirus service and follow the advice you are given. 

What does ‘close contact with someone with a confirmed case of coronavirus’ mean?

A confirmed case of coronavirus means someone who has been tested and found to have coronavirus.

Close contact with a confirmed case means:

  • living in the same house
  • contact with their body fluids
  • face-to-face contact, for example talking for more than a few minutes
  • being coughed on
  • being within two metres (about 3 steps) of the person for more than 15 minutes
I have called NHS 111 and been told to self-isolate/stay at home – what do I need to do?

Self-isolation means staying at home and not going to work, using public transport such as buses or trains, or visiting public areas such as shops.

You should self-isolate/stay at home for the period NHS 111 tell you to.

Please see below for detailed instructions on how to report self-isolation and/or illness depending on whether you are a staff member or student.

Public Health England provide guidance for people who have been told to self-isolate here.

Information for Students

Lessons and Assessments

Leeds College of Music currently has no confirmed cases of coronavirus however concerns for your health and wellbeing led to us taking the decision that as of Tuesday 17th March all face-to-face teaching activity, performance activity, events and masterclasses were suspended and teaching is taking place online wherever possible.​

What is happening to my teaching?

The following measures were put in place until at least Monday 20 April:

  • All* Professional Studies and Contextual Studies lectures were moved to online resources.

     

    Please see your module space pages for information.

    There is a dedicated page on Space that provides guidance for remote learning and teaching activities.

    Where possible, lectures are being delivered via Panopto. Other activities may be delivered via Space, Zoom and Microsoft Teams. It is highly recommend you set up your Office 365 account so you can use Teams. Sign in using your LCoM email address and password. If you have not used your Microsoft Account before, you will be prompted to set up some security information.

    If you require further support in using any online systems during this time, please email space@lcm.ac.uk.

    *Community Music and Events Management have alternative arrangements,and we have  contacted those affected by this directly. Please also check Space for updates to these modules.

  • We were investigating 1:1 tuition to find a viable and consistent solution and you were contacted on Wednesday 16th March with confirmation of how 1:1 tuition will be managed in the coming weeks.
  • Contextual Studies assessments affected by changes as a result of coronavirus e.g. self-isolation, international students who have had to return to their home countries will be dealt with as Mitigating Circumstances. The procedure to apply for this is here: https://space.lcm.ac.uk/course/view.php?id=1087
  • Any online assessment deadlines are still going ahead.

    Assessments affected by changes as a result of coronavirus e.g. self-isolation, international students who have had to return to their home countries will be dealt with as Mitigating Circumstances. The procedure to apply for this is here: https://space.lcm.ac.uk/course/view.php?id=1087

Can I keep instruments, books or equipment I have out on loan while LCoM is closed?

Yes, you can keep out anything you already have on loan.

I can’t access online resources from home, or don’t have the right equipment to undertake online classes, what can I do?

In this situation please email CoronavirusEnquiries@lcm.ac.uk and we will work with the programme teams to work the best possible solution for your studies. This may include you applying for Mitigating Circumstances for parts of your studies. 

Will I still get all my teaching contact hours?

At the moment we are doing everything we can to get as much of your programme delivered online as possible. Where this isn’t possible, for example group ensembles, PIC, practical classes and rehearsals, we are looking into alternative arrangements.

If you have a particular concern please email CoronavirusEnquiries@lcm.ac.uk

I can’t find the email I was sent about teaching arrangements?

More information can be found on the Student Remote Learning and Teaching Page on SPACE.

What will happen to my assessments?

If your assessment is affected by changes as a result of coronavirus e.g. self-isolation, international students who have had to return to their home country, then these will be dealt with as Mitigating Circumstances. The procedure to apply for this is here: https://space.lcm.ac.uk/course/view.php?id=1087

We are aware of the issue with group assessments as group classes are part of the curriculum that we cannot deliver remotely. We are working flexibly towards those assessments, understanding that you may not get all of the sessions planned, including rehearsals.

We are currently looking at all options regarding future assessments e.g. Summer recitals, practical assessments. 

I can’t find the email I was sent about assessment arrangements?

More information can be found on the Student Remote Learning and Teaching Page on SPACE.

I am feeling worried – can I return to my home country / home town in the UK?

We realise some students, especially if they are away from their home country, will be feeling anxious at this time. If you do return home, we encourage you to engage with the online teaching provision detailed above in the same way you would if you remained in Leeds.

If you are anxious you can contact the Health and Wellbeing Team in Student Services for support at HealthandWellbeing@lcm.ac.uk

You may find some of the information on this website helpful.

My government wants citizens to go home - what should I do?

In this situation we understand your desire to go home but please do tell us that you are doing this via the absence reporting portal.  If you do return home, we encourage you to engage with the online teaching provision detailed above in the same way you would if you remained in Leeds.

I wish to return to my home country for the Easter vacation. What happens if I can’t return?

If you’re travelling overseas, make sure to follow the latest government advice: 

See current travel advice from the FCO 

Government advice is updated frequently. They cover travel restrictions, self-isolation advice, information regarding travel within the UK and on what to do on your return from different countries. 

If you're planning to travel to areas specified on the list, we advise you to postpone your trip or consider the risk that you may not be able to return to the UK. 

If I have to self-isolate/stay at home, will it affect my Tier 4 visa?

This will not negatively affect your record as a Tier 4 student as long as you inform us by emailing HEAdmin@lcm.ac.uk that this is what you are doing and maintain contact with us over that period. If you have any questions about this, you can email Tier4Compliance@lcm.ac.uk

Student Finance

Will I still receive my maintenance loan next term?

Yes. Your loan should be in your bank as expected on 20th April, unless you have withdrawn or suspended from your course. If you need to know how much you will be receiving you should log into your student finance account and view your scheduled payments. https://logon.slc.co.uk/cas/login

I am expecting the final instalment of my LCOM bursary – will I still receive it?

Yes- Bursaries should be paid as expected. New students have already been paid their full entitlement, but continuing students who are entitled to either £1,000 or £500, will receive the last 25% on 14th May, unless you have withdrawn or suspended before then. 

If you want to check your entitlement, log into your student finance account here: https://logon.slc.co.uk/cas/login  and click on “letters and emails” to view your entitlement letter.

I am expecting a scholarship payment after Easter – will I still receive it?

Yes – unless you have withdrawn or suspended from your studies.

What happens about next year’s student finance?

Unless you are in your final year, or are a postgraduate student, you should still apply now for the 20-21 academic year as usual.  Do this as soon as possible and if applicable encourage your parents to submit their financial information as soon as possible too.   

Log into your account here: https://logon.slc.co.uk/cas/login 

New Postgraduate students will be able to apply for a Masters loan from June onwards.

I need some help or advice about my student finance – how can I access this?

The Student Loans Company have issued advice about the most common questions, for students from England, Wales and Northern Ireland. (For new and continuing students) see:  https://www.gov.uk/government/organisations/student-loans-company 

If you are from Scotland see: https://www.studentinformation.gov.scot/coronavirus

Further updates from them, will be provided on the above pages, so keep checking back.

The Student Finance helpline has now re-opened, but you should only phone them if you cannot find your answer online in the above advice. They are currently prioritizing 19-20 application queries, so if you have just applied for 20-21, they will contact you if they need any evidence.  The number is 0300 100 0607. Always have your customer reference number available when you ring.

If you cannot find the answer to your question, please email studentfunding@lcm.ac.uk

I am in financial difficulty- what can I do?

If you are a continuing student the maintenance loan entitlement, plus any calculated parental contribution, is supposed to last 12 months and cover your essential needs.

However, we recognise that your plans to earn money or obtain family support may be disrupted. We may offer discretionary short term support to cover essential items such as food and medicines if you find yourself in severe hardship. 

If this applies to you, please email studentfunding@lcm.ac.uk from your LCOM email account only and we will tell you what to do next.

If you are a final year student, your entitlement is calculated to last until 24th May 2020.  After this date, you should be able to claim benefits if you are unemployed.

To work out what you might be entitled to, start here: https://www.gov.uk/benefits-calculators

To make a claim start here: https://www.gov.uk/jobseekers-allowance

Student Accommodation

I am currently staying at my accommodation in Leeds. Should I go home?

The Government’s advice is that students living in student halls, or private rented accommodation, should remain there and stay indoors while current restrictions are in force. You should stay where you are and not attempt to travel home. Your rent will be due as normal. If you are having problems paying your rent because you (or your family) have seen your income reduced, please contact your landlord or accommodation provider to ask if a payment plan can be considered.

I have already returned to my family home. Will I still have to pay my rent?

Unless you are informed otherwise by your landlord or accommodation provider, your rent will be due as normal. If you are having problems paying your rent because you (or your family) have seen your income reduced, please contact your landlord or accommodation provider to ask if a payment plan can be considered.

If you are a Unite Students or Liberty Living tenant, you will have been asked to inform your accommodation provider by 10 April if you would like to surrender your tenancy. This means you would not have to pay the third instalment of your rent. More information can be found here: https://www.unitestudents.com/The-Common-Room/Health-and-Wellbeing/2020/3/An-update-from-us-on-COVID-19

Unipol is offering rent reductions to its ‘direct let’ tenants and you will be contacted by them directly. More information is available here under ‘Contracts and Rent Payments’: https://www.unipol.org.uk/news/information-to-tenants-and-staff-on-the-effects-of. Unfortunately, this does not include those living in rooms allocated by Leeds College of Music at One Mill Street.

On the link above there is also some other useful information for students and landlords from Unipol as well as  on our accommodation pages on Space.

I have returned home but left belongings in my room. What should I do?

Please let your landlord or accommodation provider know. They will advise you on what action to take as you approach the end of your tenancy.

I have left my shared house and am not coming back – what should I do about utility bills?

You will still be liable for the utility bills until the end of the tenancy. 

However, if some tenants are staying behind and some have left, you may want to agree between yourselves that the remaining tenants cover the bills for the rest of the tenancy. You should only do this if you all agree to it. If this is the case, you would need to take a meter reading and contact your supplier to ask them if they can send you an interim bill up to the date you left. The remaining tenants should then ask to remain on the bill until the end of the tenancy.

At the end of the tenancy, don’t forget to take a meter reading on the last day, and contact your supplier for the final bill. If you have problems with sorting it out, you should ring the customer helpline for your supplier, which should still be working. Alternatively, your landlord may be able to help.

Where can I get help if I’m self-isolating and have nobody to help me get food or medication?

If you live in purpose-built student accommodation, contact the building manager, safety or security staff to let them know you are self-isolating and ask if they can provide any assistance.

If possible, use online delivery services but make sure delivery staff know you are self-isolating so they can leave provisions in a suitable place.

Leeds City Council has a new hotline for Leeds residents unable to leave their home for groceries and essentials, and who don’t have family or friends who can help. The number is 0113 378 1877.

How can I keep safe when living in a shared flat or house?

There are some practical tips for people living in a shared house or flat here: https://www.bbc.co.uk/news/av/uk-52054453/coronavirus-how-do-you-cope-in-a-flatshare

Support for Students

Are there any apps to help me to manage my health and wellbeing?

Information and links to a range of NHS recommended apps can be found on the Health and Wellbeing pages on Space.

Where can I access support and information specifically for Musicians and the impact of COVID 19 on my mental health?

Information is available via the Health and Wellbeing page on Space.  The Musicians Union have also provided comprehensive guidance to support with mental health during the coronavirus outbreak which can be found here.

Where can I find advice on staying well and looking after my mental health when social distancing and self-isolating?

Specific information from the Health and Wellbeing team along with Government advice can be found on the Health and Wellbeing pages on Space.

Conoravirus (COVID-19) advice and support for students without a family network can be accessed here.

I have anxiety about Covid-19, can you support me?

The Health and Wellbeing team are available to support all students during term time.  The best way to contact us for support is to email HealthandWellbeing@lcm.ac.uk More information about the service can be found on the Health and Wellbeing pages on Space.

Can I still apply for Disabled Students’ Allowance (DSA)?

You are still able to apply for Disabled Students’ Allowance if you are currently a student at LCoM. More information on this funding can be found on the Government DSA website.

If you are completing your studies this year, it is worth speaking to the Disability Support Team before applying, in order for them to advise you on the most effective means of accessing support.

You will be required to provide evidence of your disability or long-term condition to support your application, more information on what is required is on the Government DSA website.

If you are already receiving student finance, you will have completed all of the identity and verification checks that the Student Loans Company require. However, if you are not in receipt of any student finance, the application process requires you to complete identity checks and will ask LCoM to confirm your attendance. If you need us to do this, or require any support to apply please email the Disability Support Team

If you are going to be starting at LCoM in September 2020, applications for the 20/21 academic year are also open. Further information on Disabled Students’ Allowance, how to apply and the evidence required is on the Government DSA website.

I have applied for DSA, can I still have my Study Needs Assessment?

If you have applied for Disabled Students’ Allowance and have received a letter from Student Finance to advise that you should book a Study Needs Assessment, you can still do this. Many Assessment Centres have started to deliver Study Needs Assessments remotely and this will be done over the phone or via a video call.

Please email the Disability Support Team if you need any support arranging this.

Can I still access my Specialist Mentoring and/or Study Skills Tuition?

If you have been accessing 1:1 support from our Study Skills Tutors or Specialist Mentors, you will have received any email from the Disability Support Team to offer support remotely via Microsoft Teams or give you the option to suspend your sessions until the LCoM buildings re-open and face-to-face teaching resumes. If you did not receive this email or you have not been engaging with these sessions but would like to, please email the Disability Support Team and they can advise you further.

Unfortunately the Disability Support Team are not currently able to offer the weekday Study Skills drop-in session whilst the LCoM buildings are closed, however if you would like some support, please contact the Disability Support Team to make arrangements.

I have been recommended equipment and specialist software, can I still order this?

The letter you have received from Student Finance approving the recommendations will inform you of your equipment supplier. Check on the listed supplier’s website to see if they are still open, but many suppliers are still operating with appropriate precautions in place, and so you can go ahead and order your equipment.

Some of the main suppliers are:

Barry Bennett: https://www.barrybennett.co.uk/COVID-19.html

Remtek: https://www.remtek.systems/en/covid-19-planning-and-response

Wyvern: https://www.wbs.uk.com/wyverns-coronavirus-precautionary-measures/

If you have any problems or would like some assistance with this, please contact the Disability Support Team

What tools can I use for completing research and assignments?

There are various free tools and assistive technology that can help you to research and construct your assignments while at home. As well as using Panopto to watch/rewatch your lectures while you work from home, you can use the resources available from the LCoM Online Library to continue the research phase of your project.

If you need assistance with general study skills or digital skills, visit the Study and Digital Skills page on SPACE, where you will find information on everything from referencing to uploading your assignments.

Some small things like the colour of a background can make a real difference to your focus and concentration. To change to a different background colour in Word when writing your essays, click the ‘design’ tab and then changing the ‘page colour’ option. To use a coloured overlay across all your apps and programs, you can install MyStudyBar on your computer. MyStudyBar is free and allows you to use coloured overlays, virtual rulers and masks to help with researching, writing and reviewing your work.

Having information read aloud can also help with processing information, on PDF pages, you can right click on the document and select ‘read aloud’. Turn on your speakers or listen with headphones.

A webinar will be taking place in the coming weeks explaining how to make the most of the built-in accessible features available within Office 365, including dictation and ‘read aloud’ tools.

I have applied to start my course in September, can I talk to someone about the support available at LCoM for disabled students?

We look forward to you starting with us in September. Whilst the building is currently closed, our services continue to operate remotely. If you have any questions or queries about the support available, please contact the Disability Support Team where the team will be happy to offer advice about the support mechanisms available to you as a disabled student. Further information can also be found on our webpage and includes our online referral form where you can tell us about the adjustments you require.

We would recommend that you apply for Disabled Students’ Allowance, applications for the 2020/21 academic year are open now. Starting your course having access to all of the support available will help you to settle in and participate in your studies in a way that meets your needs and helps you to work to your strengths.

Travel

Which parts of the world are affected?

Check the gov.uk website for the latest information on the affected areas and what you should do if you have recently travelled to the UK from any of these areas.

I am thinking about international travel – what should I do?

We expect students to attend all online classes during term-time unless they have permission to be absent for a professional engagement.  If students are considering a professional engagement outside the UK, they are advised to consult the country by country travel advice on gov.uk.

Information for Staff

Work and Absence

I am a member of staff who is self-isolating due to either me or a member of my household exhibiting Covid-19 symptoms – will I get paid?

If you are self isolating either due to yourself or a member of your household exhibiting Covid-19 symptoms, or because a medical professional has advised you to do so, or because you have been identified as one of the most vulnerable then you must do so.

If you are feeling well and self-isolating for precautionary reasons it is expected that all efforts should be made for you to undertake some work remotely. This should be agreed between you and your line manager on a case by case basis. In this circumstance you will receive your normal contractual pay.

If you are unable to work from home as you are unwell, LCoM will provide sick pay in line with our normal contractual entitlements and procedure.

I am a member of staff who has been identified as one of the most vulnerable and need to stay at home – will I get paid?

If you are self isolating either due to yourself or a member of your household exhibiting Covid-19 symptoms, or because a medical professional has advised you to do so, or because you have been identified as one of the most vulnerable then you must do so.

If you are feeling well and self-isolating for precautionary reasons it is expected that all efforts should be made for you to undertake some work remotely. This should be agreed between you and your line manager on a case by case basis. In this circumstance you will receive your normal contractual pay.

If you are unable to work from home as you are unwell, LCoM will provide sick pay in line with our normal contractual entitlements and procedure.

I am engaged as a casual worker and have been told to self-isolate/stay at home – what do I do about work and getting paid?

If you are self isolating either due to yourself or a member of your household exhibiting Covid-19 symptoms, or because a medical professional has advised you to do so, or because you have been identified as one of the most vulnerable then you must do so and inform the person who has engaged you. If you have work that has been scheduled at LCoM during the period of self-isolation, LCoM will deem you to be working remotely and will pay you for the scheduled hours. Some colleagues are better able to work remotely than others – we accept and understand this and would ask colleagues simply to operate the best as they are able.

Will staff who are diagnosed with coronavirus get paid?

If you are diagnosed with the coronavirus either through a positive hospital test or through a medical professional diagnosing you through your symptoms then you will be paid in line with our normal contractual entitlements and procedure. Members of staff should refer to the Managing Health & Sickness Policy on the OD & HR pages of Space to clarify their entitlement to occupational sick pay. In the event that you do not qualify for the occupational sick pay scheme, you will receive Statutory Sick Pay which is paid at the rate of £94.25 per week for up to 28 weeks, and will be paid from the first day of sickness

Now that we are all working from home, what is LCoM’s position on this?

We recognise that there have been substantial changes in the way that we work in the last week. This has taken a lot of effort, good will and adaption by our staff and we thank everyone for this.
We’re also aware that working conditions at home may be far from ideal for all staff, we ask that you do your best to find a safe place to work and that you agree with your line manager on an ongoing basis the work that you need to do and how this can be achieved.

Please let us know if you change your phone number so that if LCoM wide text messages need to be sent then they will reach you.

Whilst working at home you will continue to receive your contractual pay.

Now that schools and nurseries have closed I have my children at home. What is LCoM’s position on working?

We recognise the challenges that are presented with having children at home, particularly, but not exclusively, very young children and children with additional needs. We also recognise that all family’s circumstances are unique, some will have another parent at home able to support with childcare, others will not. We ask that staff in this position discuss their circumstances with their line manager and agree a work plan and pattern that is achievable over the coming weeks, recognising that work can often be done outside of usual working hours/days. We ask staff and managers to be flexible.

If you are unable to work on a particular day at all you should request Carers/Dependents Leave in line with the Managing Absence policy on SPACE. Please ensure that you keep in close contact with your manager during this period so that they’re able to plan and monitor workloads.

You will continue to receive your contractual pay.

What is the current position on international travel?

We expect staff to avoid international travel, whether for work or for other reasons.

Staff who nevertheless wish to travel should consult their line manager in advance and, if they travel to a listed affected area, they will be required to self-isolate on their return. In general, if they knowingly travelled to a listed affected area, they will be expected to use their leave entitlement for the period of self-isolation. Additionally, if they knowingly travelled to a listed affected area and have difficulty returning and are unable to work from their location then they will be required to use their leave entitlement for any additional days away from work.

In the event of flight cancellation whilst away in a previously unaffected area we expect staff to identify other methods of returning home.

Please check the https://www.gov.uk/foreign-travel-advice.

I have annual leave booked, can I cancel it?

Yes, LCoM can be flexible and will allow you can request a cancellation of your annual leave that your manager will need to approve. However, if you choose to do this then you need to be available for work at home as usual as agreed with your line manager. In this challenging time we feel that staff still need to take a break away from work and their laptops and should consider that they will still feel the benefit of a break away from work at home.

As per our ‘Leave from Work’ policy, staff can carry over up to 5 days of annual leave as agreed with your Line Manager. There are no plans to revise this limit and staff making requests to carry over annual leave in addition to 5 days for the reason that they chose to cancel annual leave during this period are unlikely to be approved.

I have heard about Emergency Volunteering Leave, am I able to take this? I would like to volunteer in the community.

The Coronavirus Act 2020 has now been enacted and introduces a new statutory emergency volunteering leave, to support health and social care authorities. Staff have the right to take EVL provided you are in receipt of an EVL certificate from the relevant health or social care authority that you wish to volunteer with. Please give us a minimum of 3 working days written notice of your intention to take EVL and provide us with a copy of the certificate. You can take EVL in periods of two, three or four weeks, with only one period of EVL being taken in any one 16 week volunteering period. While EVL can be granted as unpaid, LCoM will pay you while you take it.

Please contact the HR&OD department if you need any more information on EVL.

Information for Visitors

Following careful consideration of the situation around Coronavirus, we have taken the decision to postpone all live events within and linked to Leeds College of Music, from Monday 16 March until further notice. This includes events linked to Sounds Like THIS festival and our annual Gala Concert.

The health and wellbeing of our staff, students and visitors are our utmost priority. We have been following advice from Public Health England and the Department of Education, and in light of rapidly changing circumstances, we are taking measures to ensure the safety of all of our stakeholders.

We thank you all for your understanding and continued support at this unpredictable time.

Will I get a refund?

Where we are the promoter, we will hold tickets over for a future date, offer a credit on your box office account, or issue a refund. External promoters may have different terms and we will contact and inform customers about their booking.

How can I get up-to-date information?

You can find further information and updates on our website and if you have any queries please contact reception@lcm.ac.uk

If you haven’t found the information you were looking for, please email our dedicated coronavirus email address coronavirusenquiries@lcm.ac.uk

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